How Telemetry Works

Access the data from all of your machines in one place

The telemetry system lets you connect with your VKI coffee machines from anywhere. An easy-to-use dashboard allows you to securely monitor sales and consumption, see equipment information, and troubleshoot without sending out a technician. This means you can maximize sales by reducing operating expenses.

Telemetry is convenient. With customer data at your fingertips, you can be proactive: address a system error before the customer even knows there is a problem! Your customer may never experience an empty machine. This exciting new technology is revolutionizing how commercial coffee clients are treated and serviced. Everybody benefits by being connected.

Benefits

  • All important data at a glance
  • Save money by troubleshooting remotely
  • Accurate, live inventory
  • Know in an instant if there is a problem
  • Conduct trials in real time

Key Features

  • Receive alerts before customers know there is a problem
  • Dispatch closest road technician with the right parts to save time and money
  • Remote access to technical log
  • Receive profile consumption vs market segment stats
  • Best-in-class security, redundancy, backups and expandability
  • Track client purchasing per equipment used

Our Telemetry-Capable Coffee Machines

Contact

Call toll-free

1-800-567-2951

customer.service@vkitech.com

M-F 8am-5pm Eastern Time